Frequently Asked Questions

How do I install my new mailbox?

Each mailbox comes with complete instructions for installation. Individual boxes can be installed on matching pedestals (sold separately) or mounted on most existing posts. Multiple tenant mailboxes are sold with pedestals that must be mounted onto concrete pads.

Please contact your local post office before installing the mailbox to ensure its correct placement.

How will my mailbox be shipped?

Individual mailboxes will be shipped via UPS. Multiple tenant mailboxes (CBUs) are delivered by motor freight. Shipping costs are included on all mailboxes.

See our warranty page for all shipping information.

What about sales tax?

Washington state residents pay 8.9% sales tax.

What if I need to return my purchase?

Please email us at info@stopmailtheft.com for details.

Do you offer quantity discounts?

Quantity discounts are available on two or more boxes. Please email us at info@stopmailtheft.com for details.